Current digital transformation topics
In the last few months, I have traveled to meet customers in Belgium, the Netherlands, Sweden, and the UK. A handful of topics seem to be in focus, regardless of country and sector: Innovation Digital ecosystems Customer journey mapping (in a truly customer oriented way) Below…
Circuit Hacking Mondays at Noisebridge
This week I am San Francisco for meetings at Capgemini Group’s “Applied Innovation Exchange”. It’s a great new venue for us, which we will use to accelerate innovation with our customers. While being in town, it’s easy to find interesting meetups and just show up to learn…
Boarding a flight with an NFC implant
Update: This is just an experiment with no plans of actual public implementation. SAS has provided NFC tags to EuroBonus Gold members for a long time. The tag contains only the EuroBonus ID, in an encrypted format. Only SAS can write valid EuroBonus ID data to NFC…
Top 10 Innovation Lab Best Practices
The topic of innovation is critical in this age of digital disruption and transformation. How do companies and organizations to plan for and deliver innovation, which often seems to be an illusive mirage? The answer is to include innovation in the strategic executive agenda and invest…
Innovation @ Home
Digital revolution is not the result of new tools. It’s driven by a fundamentally changed information behavior. Always connected, always moving around in a digitally contextually enriched augmented reality, always present in two different worlds – the physical and digital. We’re taking the tools for granted, it’s not…