Tag Archives | innovation

Tuesday thoughts

Tuesday thoughts… My journey into applied innovation started many years ago. In a sense, it started in Paris, 1998. My first meeting with a handheld device. I knew instantly that mobile would be a fundamental change driver. I didn’t know exactly where that insight would take me, but I remember thinking that I KNEW something about the future that not many more knew at the time.

I decided, on my own, to make applying mobile technologies to drive great customer experiences my “apple tree”. Plant it, care for it, and see it bear fruit. It did.

Building teams, seven global Microsoft MVP awards (Mobile Devices and Device Application Development), two co-authored books, 100+ columns and technical articles, significant global mobile projects, meeting C-level executives across all industries, a global delivery center in India, and so on.

Today, still on fire for applying innovation that drive real value (“Value in the making”): organizational innovation capabilities, platform-driven business, agile transformation, and emerging technologies such as machine learning, AI, data driven decision making, and automation.

I constantly find new reasons to be thrilled working with this team and with our customers! Learning and working for impactful applied innovation every day.

I love apples.

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NFC chip implants are a bad idea

In the video below I outline five reasons why I think NFC chip implants are a bad idea.

As a quick background: I had an NFC chip implanted and used it as a boarding pass when traveling. I recorded a video showing what it looked like when I had the chip implanted and also when I used at the airport. I did this to find out whether or not it’s a feasible usage of NFC technology. My conclusion is that it is not. (Check out the original video here…). However, I did learn a lot from a general innovation and experimentation perspective. I’ll come back to that in a later post.

In summary, the five reasons why NFC chip implants are a bad idea include:

  • Solves no real problem
  • Doesn’t work well
  • Takes more time (compared with using tags not implanted, or in the case of boarding passes – the old kind, paper or device)
  • Not possible to use the NFC chip for more than one thing at the time (in the majority of solutions)
  • Serious health risks

Note: The list does not include irrational fear relating to integrity and privacy, since NFC chips cannot be remotely monitored or controlled. The “NF” stands for Near Field. Also, the list does not either include any irrational pseudo-Christian criticism. I have commented on this already in the Comments-section in the original video and won’t engage any further on that topic here.



Continue Reading · 0 · Categories: Biohacking, Innovation

Excellence is 3 raised to the power of (i*e)

The formula of success, in the coming few years, is “3 to the power of i”. If you get this formula, you will improve your organization’s shot at winning.

Digital transformation evolves around extreme focus on world class digital customer experiences, operational excellence, and business model transformation. That said, you can’t succeed in any of those domains without understanding the computing concepts defined in IDC’s model of the “third platform”. In short, the first model was the mainframe, the second model was the PC model, and today we’re building solutions on top of the third platform which is far more complex and stands on four pillars:

  • Cloud
  • Mobile
  • Analytics
  • Social

So, you need to use and relate your digital solutions design to these pillars, in your organization’s transformation. Unfortunately, winning is not as easy to do only this. The future takes this one step further and you now need add the dimensions of innovation capability and emerging technologies.

How you address the topic innovation has become critical. Aspects including “open vs closed innovation”, embracing chaos in ideation and incubation, and always quickly testing ideas in real user contexts, are vital to your innovation capability. (My advise is to pick up the book “The Innovator’s Method” (by Nathan Furr and  Jeff Dyer) for a practical guide to how to succeed.)

Innovation today has a crucial relationship to emerging technologies, such as AI, conversational UI, and robotics. Forrester Research recently published an excellent model, explaining how different emerging technologies relate to each other, and when to expect them to reach their full disruptive potential. See the illustrations below.

Screenshot 2017-03-03 14.26.27

If we now put the third platform’s “Cloud, Mobile, Analytics, and Social” next to innovation and emerging technologies, the road ahead appears. You need to look at all of the intersections and work out your approach to each of them. For example:

Cloud + Mobile + Innovation + AI
Cloud + Analytics + Innovation + IoT
Social + Innovation + Conversational UI

… it’s also a simple formula to remember, if you ever are asked to quickly explain what to focus on in the coming three years!

Rendering Power Circle Hologram on black background



Continue Reading · 0 · Categories: Blogg100, digitaltransformation, Innovation

Faster, cheaper, and open… Innovation

Innovation is the hottest topic in digital transformation today. It includes technology accelerators such as IoT, machine learning, robotics, new API platforms, and so on. The topic of innovation also evolves around the “who, what, and how”-questions, and it is evident that the faster, cheaper, and open you can run your innovation process, the more value you will be able to create.

The latest report and update of our digital transformation framework (“The Innovation Paradigm for the Digital Age“) dives deep into these aspects, so I recommend spending a few moments and take it to heart. Download it here…

screenshot-2016-10-28-15-54-31



Continue Reading · 0 · Categories: digitaltransformation, Innovation

Current digital transformation topics

In the last few months, I have traveled to meet customers in Belgium, the Netherlands, Sweden, and the UK. A handful of topics seem to be in focus, regardless of country and sector:

  • Innovation
  • Digital ecosystems
  • Customer journey mapping (in a truly customer oriented way)

Below are some key questions being asked and thus also indicate where companies are spending attention in their ongoing transformation programs.

Innovation

  • How do we best work with innovation?
  • Optimal innovation processes?
  • Dedicated innovation group or everyone involved all the time?
  • Interfacing external parties, such as the startup-scene, partners, customers, etc
  • How can achieve traceability between ideas to incubate/try and our business’ core business objectives?
  • How can we experiment externally, without hurting the brand?

Digital ecosystems

  • How can we open up our products, services, operational processes, and systems, to better collaborate with the world outside the company?
  • How can we both protect our data and at the same time provide easy access to it?
  • If we don’t know how to make money (business model) from sharing data or participate in new digital ecosystems, is it at all worth the efforts?
  • What are the best API-platform management practices?

Customer journey mapping

  • How can we better understand WHY our customer buys or product/service?
  • What happens before and after that the customer has interacted with us, and how can we digitally improve those experiences?
  • How do we test the outcome of changed digital touchpoints acorss entire customer journeys?

 

 



Continue Reading · 0 · Categories: digitaltransformation, Innovation