Digital Mastery Framework
A core component of Capgemini Research Institute’s research is Capgemini’s “Digital Transformation Framework” (recently renamed to the “Digital Mastery Framework”. It’s an evidence-based framework often used as a playbook for organizations striving for digital mastery. The framework was first created in 2011 and has gone…
Excellence is 3 raised to the power of (i*e)
The formula of success, in the coming few years, is “3 to the power of i”. If you get this formula, you will improve your organization’s shot at winning. Digital transformation evolves around extreme focus on world class digital customer experiences, operational excellence, and business…
Faster, cheaper, and open… Innovation
Innovation is the hottest topic in digital transformation today. It includes technology accelerators such as IoT, machine learning, robotics, new API platforms, and so on. The topic of innovation also evolves around the “who, what, and how”-questions, and it is evident that the faster, cheaper, and…
Current digital transformation topics
In the last few months, I have traveled to meet customers in Belgium, the Netherlands, Sweden, and the UK. A handful of topics seem to be in focus, regardless of country and sector: Innovation Digital ecosystems Customer journey mapping (in a truly customer oriented way) Below…
Four cuts for your digital agenda
You can slice and dice a digital transformation agenda in many dimensions. Regardless of how you choose to slice yours, make sure you these cuts into consideration.