Forrester just published an incredibly interesting case study based on “Philips’ journey toward becoming a connected business”. The study provides an overview to the “strategic decisions that Philips has made to transform itself into a connected business under the auspices of Jeroen Tas, one of the most renowned technology visionaries in Europe, and who until recently was the CIO of Philips (he is now CEO, Informatics Solutions and Services at Philips Healthcare).”
I’ve had the privilege of meeting and listening to Jeroen Tas at one of Sogeti’s International Executive Council events. Jeroen is truly inspirational and so is the Philips story. From my point of view, what really stands out is the top management’s real transformational commitment and the major revamping of business and product development with the creation of interdisciplinary, cross-organizational teams.
The implementation of the CEO-lead “Digital Board” is also a demonstration of redefining products and services by both injecting digital propositions into existing portfolio, as well as building totally new business lines. If you can get your hands on the Forrester report, it’s well worth the read.