Being real on app stores
I just read some articles about hotel managers and restaurant owners faking TripAdvisor reviews for their own facilities. I use TripAdvisor a lot and agree on the fact how bad it makes the hotel/restaurant look when it’s caught.
It’s just not real.
App store reviews are the same.
I want everyone to know that our policy is to never write reviews on or rate apps that we have been part of scoping, designing, developing or testing. What our customers are doing is out of our control, but we can control our own employees and also let customers know what is ethical on this matter. We must trust the work we have done and let the real users rate and review, and then take necessary actions when/if comments are negative.
Please do let me know if you come across a fake app store review you believe anyone from our team has posted, and we’ll have the post removed if this is the case. It’s important for us to being real also on app stores.